ALTERNATIVE ENVIRONMENTS


ALTERNATIVE ENVIRONMENTS

Privacy Policy

Your Trusted Landscape Experts Since 1996

Alternative Environments Landscape Management, Inc., doing business as Alternative Environments, Inc. (“Alternative Environments,” “we,” “our,” or “us”), located in Villa Rica, GA, USA, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information through our website, aelmi.com. By using our site, you agree to the practices described below.

What Information We Collect

We collect information in the following ways:

  1. Information You Provide
    • Forms: When you submit lead or support request forms (powered by Gravity Forms), we collect details like your name, email address, phone number, and message content. This information is emailed to us and stored in our third-party Customer Relationship Management (CRM) system.
    • Payment Gateway: If you use our payment option, you are directed to iCheckgateway (https://icheckgateway.com/). We do not collect or store payment details ourselves; see iCheckgateway’s Privacy Policy for their practices.
  2. Information Collected Automatically
    • Google Analytics: We use Google Analytics to track site usage, collecting data like your IP address, browser type, device info, pages visited, and time spent on the site.
    • Google Ads and Facebook Ads: These tools collect data (e.g., IP address, browsing behavior, device identifiers) to serve personalized ads, using cookies or similar technologies.
    • Rank Math SEO: This plugin may collect anonymized usage data to optimize our site’s search performance.
    • Cookies: Our site, including plugins like Elementor, Gravity Forms, and SiteGround tools, uses cookies for functionality, analytics, and ads. You can manage cookies via your browser settings.

How We Use Your Information

We use your information to:

  • Respond to your lead or support requests.
  • Store and manage your data in our CRM.
  • Send marketing emails via Mailchimp (if you opt in).
  • Improve our site with analytics (Google Analytics, Rank Math SEO).
  • Deliver tailored ads via Google Ads and Facebook Ads.
  • Process payments securely through iCheckgateway (we don’t handle this data).
  • Comply with legal obligations.

How We Share Your Information

We share certain information with the providers below. We never share your mobile phone number or text messaging opt-in data and consent with any of these parties or any other third party for marketing or advertising purposes (see “SMS/Text Messaging” below).

  • Google (Analytics and Ads): For site analysis and targeted ads. See Google’s Privacy Policy (https://policies.google.com/privacy).
  • Facebook Ads: For personalized advertising. See Facebook’s Privacy Policy (https://www.facebook.com/privacy/policy/).
  • iCheckgateway: For payment processing. See their Privacy Policy (https://icheckgateway.com/).
  • Mailchimp: For email marketing campaigns. See Mailchimp’s Privacy Policy (https://mailchimp.com/legal/privacy/).
  • Third-Party CRM: To store and manage form data securely. Contact us for details on our CRM provider.
  • Service Providers: We use SiteGround for hosting, security (Security Optimizer), and performance (Speed Optimizer), and other tools like Elementor for site functionality. These providers may process data on our behalf.
  • Legal Requirements: We may disclose information if required by law or to protect our rights.

We do not sell your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service and text messaging platform providers, is permitted. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Choices

  • Cookies: Disable cookies in your browser (may affect site functionality).
  • Ads: Opt out of personalized ads via Google Ads Settings (https://adssettings.google.com) or Facebook Ad Preferences (https://www.facebook.com/adpreferences).
  • Email Marketing: Unsubscribe from Mailchimp emails using the link in any email.
  • Form Data: Contact us to access, update, or delete your data (see below).

Data Security

We rely on secure storage and encryption from our providers (SiteGround, CRM, Mailchimp, iCheckgateway) and use HTTPS on our site. While we take reasonable steps to protect your data, no online system is fully secure.

Data Retention

  • Form data is kept in our CRM and email as long as needed to fulfill your request or for legal/business purposes.
  • Marketing data in Mailchimp is retained until you unsubscribe or we delete it.
  • Analytics/ad data follows the retention policies of Google and Facebook.

Third-Party Links

Our site links to third-party sites (e.g., iCheckgateway). We’re not responsible for their privacy practices—review their policies.

Children’s Privacy

Our site is not for children under 13. We do not knowingly collect their data.

SMS/Text Messaging

Alternative Environments, Inc. offers two separate text messaging programs. You can opt in to either or both using the separate, optional checkboxes on our website forms, and we will only send you the types of messages you agreed to:

  • Account & service notifications: appointment and service reminders, service updates, billing and payment notifications, and responses to your support requests.
  • Marketing messages: promotional offers, seasonal service specials, and discounts.
  • Program name: Alternative Environments, Inc. SMS Messaging
  • Message frequency: Message frequency varies based on your services and account activity.
  • Cost: Message and data rates may apply.
  • Opt in (START): Check the notification and/or marketing text message checkbox on our website forms, or reply START to any of our messages to resubscribe after opting out.
  • Help (HELP): Reply HELP to any message for help, or contact us at (678) 840-4449 or info@aelmi.com.
  • Opt out (STOP): Reply STOP to any message to stop receiving texts from that program. You will receive one confirmation message, and no further texts will be sent unless you opt in again.
  • Consent to receive text messages is not a condition of purchase.
  • Carriers are not liable for delayed or undelivered messages.

Your mobile number and text messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes. See our Terms & Conditions for the full text messaging program terms.

Changes to This Policy

We may update this policy, with changes posted here and a new “Last Updated” date.

Contact Us

For questions or to manage your data, reach us at:
Phone: (678) 840-4449
Email: info@aelmi.com
Address: Alternative Environments Landscape Management, Inc., 628 Old Town Road, Villa Rica, GA 30180

Last Updated: October 7, 2026